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  1. Xplora
  2. X6Play / X6Play eSIM
  3. FAQ

FAQ

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  • X6Play: IC and FCC certificate
  • What's the difference between X6Play and X5 Play?
  • How is the position calculated?
  • Nothing happens when I scan the QR code
  • I have paired the watch but the QR code still appears on the watch
  • The watch and the guardian have the same number
  • I am the guardian and I have changed my phone number
  • How do I change my watch's phone number?
  • How does the school mode work?
  • Can I access the watch remotely to listen or see my child's surroundings?
  • How to delete my account data?
  • The watch displays the incorrect date and time
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