Watch use and settings

How to check connectivity on your watch?

To ensure that the watch functions properly, it is essential for it to h...

How does the GPS work?

How does the GPS work? GPS (The Global Positioning System) is a space-ba...

Can the watch send messages?

The screen of the Xplora watch is too small even for child-sized fingers...

How does the SOS call work?

If your children ever found themselves in a dangerous situation, they ca...

Can I download apps and games on the watch?

We decided to remove the redundant features available on smartphones and...

How do I set an alarm on the watch?

You can add up to 20 events, which can be used as reminders for after sc...

Can two watches chat between each other?

Kids can't exchange messages between two Xplora watches yet, but they ca...

How can I factory reset my watch?

Sometimes it might be necessary to perform a factory reset of your watch...

The battery of my watch doesn't last longer than one day

The battery of the XGO3 lasts 72 hours in standby. Stand-by time is the ...

Everything you need to know about contacts and guardians

What is the difference between guardians and standard contacts?Guardians...

The XGO3 can send voice messages, pictures, smileys and pre-programmed t...

Accesspoint (APN)

To change the APN settings on your XGO3, follow these few steps: First ...

Sound and notifications

To change the settings for sounds and notifications on your XGO3, follow...

To change the background for XGO3 follow these steps: Firstly press and...

To change the language on the XGO3 do the following: First you need to ...

To connect XGO3 to Wi-Fi, follow these few steps: First you need to ent...

To check for and perform system updates on your XGO3, follow these few s...