Questions regarding your X5 Play

Everything you need to know about the guardians and contacts & calls and messages

How do the calls and messages work?Calls work thanks to voice minutes. ...

Watch no longer turns on

If the watch can't be switched on or no longer displays the charging ico...

The battery of my watch doesn't last longer than one day

The battery of the X5 Play lasts 72 hours in standby. Stand-by time is t...

How to factory reset the watch

Sometimes it might be necessary to perform a factory reset of your watch...

How is the position calculated?

The location of the Xplora can be calculated using three different sourc...

How does the school mode work?

In order to enable the school mode, click on "School mode" and set the d...

How does the SOS call work?

If your children ever found themselves in a dangerous situation, they ca...

How to set reminders

You can add up to 20 events, which can be used as reminders for after sc...

The watch displays the incorrect date and time

Before the watch has been paired with your smartphone, it usually doesn'...

Can the watch send messages?

Even if the X5 Play can receive SMS-messages from saved contacts, the sc...

Changing the background picture + analogue watch

Personalize your watch easily by changing the background picture: To cha...

X5 Play: Technical specifications (US and Canada)

TECHNICAL SPECIFICATIONS X5 Play Model name X5 Play Chipset Qualcom...