Changes to your subscription

How do I change my Xplora plan?

You can change your registered plan at any time. Here's how you can do t...

How do I cancel my Xplora subscription?

Before you cancel: Is your Xplora watch broken or lost? No need to cance...

Gigs: How do I cancel my Xplora subscription?

You can easily manage your subscription through the same account you ini...

How can I switch to a new Xplora watch with my subscription?

Switching your old subscription to a new watch is easy! Follow this simp...

Order a new SIM-card for your Xplora subscription

Whether your SIM-card got lost, damaged, or needs to be replaced due to ...

Can I pause my subscription?

Regrettably, we are unable to pause your subscription. If you prefer not...

Can I reactivate my subscription?

If your subscription is canceled but hasn’t expired yet, you can easily ...

What should I do before I sell my Xplora watch?

Thinking of selling your Xplora watch? It’s super easy! Just follow thes...