Search
Submit a request
Sign in
Dansk
Deutsch
English (CA)
English (GB)
Español
Suomi
Français
Magyar (Magyarország)
Italiano
Nederlands
Norsk
svenska
Hey, how can we help?
Submit a request
English (US)
Dansk
Deutsch
English (CA)
English (GB)
Español
Suomi
Français
Magyar (Magyarország)
Italiano
Nederlands
Norsk
svenska
Submit a request
Sign in
Xplora
Products
X5Play
X5Play
X5 Play activation - First steps
Quick user guide for the X5 Play users
Add a second guardian
I have paired the watch but the QR code still appears on the watch
Despite being a guardian, I see this message: "Your request has been sent to the guardian. It's waiting for consent"
The watch and the guardian have the same number
See all 6 articles
Questions regarding your X5 Play
Everything you need to know about the guardians and contacts & calls and messages
Watch no longer turns on
The battery of my watch doesn't last longer than one day
How to factory reset the watch
How is the position calculated?
See all 12 articles
FAQ
What is the difference between the XGO2 and the X5 Play?
I am the guardian and I have changed my phone number
How do I change my watch's phone number?
Can two watches chat between each other?
How small can a safe zone be?
See all 9 articles