Xplora
Xplora Connect Subscription

Xplora Connect Subscription

Information about the subscription

Where can I find my Xplora phone number?

What is the difference between our plans?

What are ICC and IMEI?

Can I use the Xplora SIM-card in a smartphone?

What is number porting?

How can I port my phone number?

Activating your subscription

Activation instructions for your Xplora Connect SIM-card

Update your watch to connect

I have activated the subscription but have not received a phone number for my Xplora watch?

Why is my subscription not active yet?

I try to activate my Xplora subscription but I'm receiving an error message that the IMEI is incorrect. What should I do?

I have recently cancelled my plan. Can I reactivate it?

Changes to your subscription

How do I change my Xplora plan?

How do I cancel my Xplora subscription?

Gigs: How do I cancel my Xplora subscription?

How can I switch to a new Xplora watch with my subscription?

Order a new SIM-card for your Xplora subscription

Can I pause my subscription?

See all 8 articles

Network and Roaming

Do you need the same carrier for your watch to be able to call?

Xplora Connect network coverage and plan options

My watch can't connect to the network. How can I fix it?

Will my watch work overseas?

Can I use my watch in another country while traveling?

Using other providers

Which SIM-card can I use?