If you entered an incorrect phone number while activating the watch or would like to use another SIM-card, you as a guardian can easily change the watch’s phone number in your app: scroll down until you see the option “Change SIM-card” and enter the new phone number.
Don't forget to choose the correct country code followed by the actual phone number.
Should you have any problems, do not hesitate to contact us through our contact form.
Articles in this section
- How can I transfer Xplora coins?
- How small can a safe zone be?
- How can I change the guardian phone number?
- How can I change the watch or guardian number if I registered the same number initially?
- App message: Your request has been sent to the guardian. It's waiting for consent
- I have paired the watch but the QR code still appears on the watch. How do I proceed?
- Nothing happens when I scan the QR code. How do I proceed?
- Add a second guardian
- How do I change my watch's phone number?