If you entered an incorrect phone number while activating the watch or would like to use another SIM-card, you as a guardian can easily change the watch’s phone number in your app: scroll down until you see the option “Change SIM-card” and enter the new phone number.
Don't forget to choose the correct country code followed by the actual phone number.
Should you have any problems, do not hesitate to contact us at support.us@xplora.com or support.ca@xplora.com
Articles in this section
- What is the difference between the XGO2 and the X5 Play?
- I am the guardian and I have changed my phone number
- How do I change my watch's phone number?
- Can two watches chat between each other?
- How small can a safe zone be?
- How to delete a safety zone?
- Can I download apps and games on the watch?
- Can I access the watch remotely to listen or see my child's surroundings?
- How to delete my account data?