If you made a mistake while activating the watch or would like to use another SIM-card, you as a guardian can easily change the watch’s phone number in your app: scroll down until you see the option “Change SIM-card” and enter the new phone number.
Don't forget to choose the correct country code followed by the actual phone number, without any additional digits.
If you have any problems, please contact us at support.us@xplora.com
Articles in this section
- Troubleshooting connectivity issues with your watch
- What is the difference between the XGO2 and the X5 Play?
- I am the guardian and I have changed my number
- How do I change my watch's phone number?
- Can two watches chat between each other?
- Can my watch send text messages?
- How to delete a safety zone?
- How small can a safe zone be?
- How can I transfer Xplora Coins?
- Can I download apps and games on the watch?