We’ve launched a new and improved Xplora app to give you a faster, more intuitive experience!
🌟 What’s new in the Xplora App?
The new app has been completely redesigned to make your daily experience easier. Here’s what you’ll love:
- A fresh new interface
- Easy access to key features — get to your most-used tools with just a tap
- Faster navigation — manage all your devices from one place
Available now for download on:
🆕 New users
If you're just getting started, download the new Xplora app directly from the store and create your account to begin your Xplora journey.
👤 Existing Users
You can still use the original Xplora app if you prefer — it will continue to work for now. But we recommend switching to the new version for the best experience and access to new features.
When you install the new app, just log in with your existing account. Your profile and devices will be there, ready to go.
⚠️ Avoid creating a duplicate account
To keep all your devices and data, make sure to log in using the same method and credentials as before. If you sign in using a different method (like a different Apple or Google account), a new account will be created — and your existing devices and settings won’t transfer.
Need help? Reach out to our Customer Support team — we’re happy to help!
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