The Xplora Connect SIM-card is designed to provide the best experience with Xplora smartwatches. To ensure it works properly, it should only be used in Xplora smartwatches, not in other devices like smartphones or tablets.
If the SIM-card is used in a non-Xplora device for an extended period, we may temporarily block it to ensure our service remains smooth.
If your subscription is blocked for this reason, don't worry! Just reach out to Xplora's customer support, and our team will be happy to help you reactivate your subscription and get your watch back online.
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