Update your watch to connect

If your watch comes with an AT&T 5G SIM-card, you first need to update your watch to fully activate your subscription.

Please do the following on the watch:

1. On the watch face go to: Settings > APN and tap the + icon.
2. Delete any existing APN and add a new one with these settings:
   APN Name: nxtgenphone
   MCC: 310
   MNC: 280
   Leave the username and password fields blank.
   

3. After saving the new APN, restart your watch and wait for a couple of minutes.

4. Once the watch has restarted, swipe down from the main menu to check the network screen. The 4G icon should appear.

5. Happy Xploring!

If you experience any issues with this update, please don’t hesitate to contact us at support.us@xplora.com.