If your watch comes with an AT&T 5G SIM-card from Gigs, you first need to update your watch to fully activate your subscription.
Please do the following on the watch:
- On the watch face go to: Settings > APN and tap the + icon.
- Delete any existing APN and add a new one with these settings:
APN Name: nxtgenphone
MCC: 310
MNC: 280
Leave the username and password fields blank.
- After saving the new APN, restart your watch and wait for a couple of minutes.
- Once the watch has restarted, swipe down from the main menu to check the network screen. The 4G icon should appear.
- Happy Xploring!
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Articles in this section
- Activation instructions for your Xplora Connect SIM-card
- Update your watch to connect
- I have activated the subscription but have not received a phone number for my Xplora watch?
- Why is my subscription not active yet?
- I try to activate my Xplora subscription but I'm receiving an error message that the IMEI is incorrect. What should I do?
- I have recently cancelled my plan. Can I reactivate it?