XGO2 - First steps

Set up your SIM and watch (US customers ONLY)

Welcome to the Xplora family! We hope that you and your child will enjoy...

XGO2: Quickstart guide (European customers)

Welcome in the Xplora family! We hope that you and your child enjoy this...

XGO2: Add a second guardian

The XGO2 allows up to two guardians. Both have almost the same rights, w...

Download user manual for the XGO2

Need another copy of the manual that came with your Xplora? XGO2 User...

Xplora app setup and features

Check how to set up your user's account and discover all the useful feat...

The watch and the guardian have the same number

If at the time of registering on the app you used the watch's phone numb...

Despite being a guardian, I see this message: Your request has been sent to the guardian. It's waiting for consent

If you create an account and successfully scan the QR code of the watch,...

Nothing happens when I scan the QR code

If the watch and the app don't react in any way while scanning the QR co...

I have paired the watch but the QR code still appears on the watch

If you get the error message "Please scan the QR code to activate the wa...

Correct SIM-card position

After you have removed the PIN code and activated the SIM-card, it's tim...