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Xplora
Products
X5Play
X5Play
First steps
Quick user guide for the X5 Play users
Quick user guide for the X5 Play eSIM users
Add a second guardian
X5 Play eSIM Activation errors
I have paired the watch but the QR code still appears on the watch
See all 8 articles
Watch use and settings
How does the GPS work?
Everything you need to know about calls and messages & contacts and guardians
My watch no longer turns on
The battery of my watch doesn't last longer than one day
How to factory reset the watch
See all 15 articles
FAQ
Troubleshooting connectivity issues with your watch
What is the difference between the XGO2 and the X5 Play?
What's the difference between the X5 Play and X5 Play eSIM?
I am the guardian and I have changed my phone number
How do I change my watch's phone number?
See all 12 articles