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  1. Xplora
  2. X5 Play / X5 Play eSIM

X5 Play / X5 Play eSIM

X5 Play (eSIM) activation - First steps

  • Quick user guide for the X5 Play users
  • Quick user guide for the X5 Play eSIM users
  • Add a second guardian
  • X5 Play eSIM Activation errors
  • I have paired the watch but the QR code still appears on the watch
  • Despite being a guardian, I see this message: Your request has been sent to the guardian. It's waiting for consent
See all 8 articles

Questions about your X5 Play (eSIM)

  • Everything you need to know about calls and messages & contacts and guardians
  • My watch no longer turns on
  • The battery of my watch doesn't last longer than one day
  • How to factory reset the watch
  • Is my watch waterproof?
  • How is the position calculated?
See all 16 articles

FAQ

  • What is the difference between the XGO2 and the X5 Play?
  • What's the difference between the X5 Play and X5 Play eSIM?
  • I am the guardian and I have changed my phone number
  • How do I change my watch's phone number?
  • How can I transfer Xplora coins?
  • Can two watches chat between each other?
See all 12 articles
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