How to delete my account data? How to delete my account data?

How to delete my account data?

If you are an Xplora app user and wish to deactivate your account information, start by sending us a contact form.

In accordance with our Privacy Policy, we keep your data for 45 days from the date we received the deactivation request and completely delete it afterwards. Within the deactivation period you won't have access to your account but you will have the option to reactivate it.

After the deactivation period, we will start the process of deleting your account. Deletion from our systems and backups may take up to a week.