Before the watch has been paired with your smartphone, it usually doesn't show the correct time and date. Once paired, the watch updates the date and time automatically, in accordance to its geolocation, as soon as it connects to the mobile network. You can choose between the 12 and 24-hour time format in the Settings of the watch > Clock format.
If you keep seeing the wrong date or time on the watch, check if the SIM-card has active mobile data and if the watch receives good coverage. Rebooting the device will help the watch to reconnect to the network and update the date and time.
Articles in this section
- Troubleshooting connectivity issues with your watch
- X6Play: CE and UKCA certificate
- What's the difference between X6Play and X5 Play?
- How is the position calculated?
- Nothing happens when i scan the QR code
- I have paired the watch but the QR code still appears on the watch
- The watch and the guardian have the same number
- I am the guardian and I have changed my phone number
- How does the school mode work?
- Can I access the watch remotely to listen or see my child's surroundings?