My watch no longer turns on My watch no longer turns on

My watch no longer turns on

If the watch can't be switched on or no longer displays the charging icon, please try the following instructions:

  1. Clean the metallic contacts from the charger and the watch with a soft cloth.
  2. Connect the charger to a wall socket, not to an electronic device, as it operates with a more stable power.
  3. Make sure that the watch is charged.
  4. Press the reset button on the watch's right hand side for 3 seconds.
  5. Press the power button to turn on the watch.

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    If the watch can't be turned on despite following our instructions, please contact us at support.uk@xplora.com or support.ie@xplora.com.