Thank you for choosing Xplora. The following guide will show you how to set up your Xplora 4.

Prepare SIM-Card

Xplora 4 is compatible with nano-SIM cards of most major mobile providers in the European Union. Click here for a list of compatible providers. In order for the watch to work properly, a minimum of 500MB data allowance per month is recommended.

In order to use a SIM-card in your Xplora 4, you have to deactivate the card's pin code. Click here to learn how to deactivate the PIN-code.

Box content

Check the box for the following items:

Xplora 4 watch quick user guide magnetic charging cable

NOTE: Please use only authorised Xplora accessories.

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Do not remove or attempt to remove the non-user-replaceable battery. If you experience problems with the battery, please contact our customer support through our contact form.


After installing the SIM-card, activate your watch with the following steps:

  1. Make sure your watch is fully charged or connected to the charger. If the watch previously ran out of power, it might take up to 15 minutes of charging before the watch can be switched on.
  2. Download and install the parental app:
  3. Create a user account - Make sure to use your own phone number (not the watch's phone number) when creating a guardian account.
  4. After creating a user account, the app will prompt you to add a watch. Press "Add device", then "Scan code". Give the app permission to access your camera.
  5. Press the "Activation" button on your Xplora 4 or open the QR-code by opening "Settings"->"QR-Code" on your watch.
  6. After scanning the code, the Xplora app will prompt you to enter a phone number for the watch. Please enter the phone number of the SIM card that you are using in the watch.
  7. You can add a second administrator by repeating these steps with the phone of the person you want to assign administrator rights to. Once the second guardian has scanned the code of the watch, the first guardian needs to accept the contact request in the app. Afterwards you can grant admin rights in the contact menu of the app.