Before you start using the watch, depending on the watch model you will either need to get a nano SIM-card or an eSIM profile. Below you will find our recommendations.
XGO2, XGO3, X5 Play and X6Play: the SIM-card should have both unlimited voice minutes and around 150 MB of mobile data per month. Both contracts and pay as you go SIM-cards will work. Data volume might depend on personal usage.¹
X5 Play eSIM and X6Play eSIM: The eSIM should have both unlimited voice minutes and around 150 MB of mobile data per month. Data volume depends on the personal use.¹ The eSIM PIN code should be deactivated.
¹ The watch can be connected to WiFi to lower the data usage, f.ex. while downloading a firmware update or uploading bigger files, such as songs or videos.
This list is being updated and only applies to the watches currently sold on our web shop - watches with an older firmware might not be able to use all the SIM cards on this list.
Important: We cannot guarantee the compatibility of different providers, even if they use the same network of those listed below.
Thinking of using a different provider? Click here for more information
| nano SIM-card |
|
eSIM² | ||
| Country | Provider | Country | Provider | |
| Austria | A1 Magenta |
Austria | Magenta | |
| Canada | Bell | Croatia | Hrvatski Telekom | |
| Denmark | Xplora Connect TDC Telenor 3 (except Xplora 3S & GO) Orange |
Germany |
Xplora Connect |
|
| Finland | Xplora Connect DNA Elisa Saunalahti TDC Telia |
Hungary | Magyar Telekom | |
| France | Xplora Connect Bouygues Free (except Xplora 3S & GO) Legos Orange SFR Virgin |
Finland
Norway |
Xplora Connect
Xplora Connect |
|
| Germany |
XGO2, XGO3, X5 Play and X6Play watches: Kidzi watches: |
Spain | Movistar | |
| Hungary |
Telekom |
Switzerland | Sunrise | |
| Ireland |
Tesco Mobile |
|||
| Italy |
Iliad |
|||
| Netherlands |
KPN (except Xplora 3S & GO) |
|||
| Norway |
Xplora Connect |
|||
| Poland | Orange T-Mobile PLAY Plus |
|||
|
Spain |
Xplora Connect Orange Vodafone Yoigo Másmóvil Movistar Simyo |
|||
| Sweden |
Xplora Connect |
|||
| Switzerland |
Swisscom |
|||
| UK |
XGO2, XGO3, X5 Play and X6Play watches: Kidzi watches: |
|||
| USA |
Xplora Connect |
|||
² Make sure that your eSIM provider can deactivate the PIN code.
The 3G network is gradually being switched off. This may have an impact on the network connection quality of some of our watches in some locations.
Like all smartphones, Xplora works on its own and therefore needs a separate SIM-card with an individual number (note: so-called twin SIMs / multi-SIMs can't be used).