Which SIM-card/eSIM can I use? List of compatible providers Which SIM-card/eSIM can I use? List of compatible providers

Which SIM-card/eSIM can I use? List of compatible providers

Before you start using the watch, depending on the watch model you will either need to get a nano SIM-card or an eSIM profile. Below you will find our recommendations.

X3S, XGO, XGO2, X4, X5 Play and X6Play: the SIM-card should have both unlimited voice minutes and around 150 MB of mobile data per month. Both contracts and pay as you go SIM-cards will work. Data volume might depend on personal usage.¹ 

X5 Play eSIM: The eSIM should have both unlimited voice minutes and around 150 MB of mobile data per month. Data volume depends on the personal use.¹

¹ The watch can be connected to WiFi to lower the data usage, f.ex. while downloading a firmware update or uploading bigger files, such as songs and videos. 

This list is being updated and only applies to the watches currently sold on our web shop - watches with an older firmware might not be able to use all the SIM cards on this list. 

Important: We cannot guarantee the compatibility of different providers, even if they use the same network of those listed below. 

Thinking of using a different provider? Click here for more information

nano SIM-card

 

 

 

 

 

 

eSIM²
Country Provider Country Provider
Austria A1
Magenta
Austria Magenta
Canada Bell Croatia Hrvatski Telekom
Denmark TDC
Telenor
3 (except Xplora 3S & GO)
Orange
Germany  Telekom
Finland DNA
Elisa Saunalahti
TDC
Telia
Hungary Magyar Telekom
France

Bouygues
Free (except Xplora 3S & GO)
Legos
Orange
SFR
Virgin

Spain Movistar
Germany³

Xplora Connect

O2
Telekom
Vodafone

Switzerland Sunrise
Hungary

Telekom
Vodafone

 
Ireland

Tesco Mobile
Three 

Italy

PosteMobile (except Xplora 3S & GO)
TIM
WIND
Vodafone (except X6Play)

Netherlands

KPN (except Xplora 3S & GO)
T-Mobile (except Xplora 3S & GO)
Lebara (except Xplora 3S & GO)

Norway Telenor
Telia

Poland

Orange
T-Mobile
PLAY
Plus
Spain

Orange
Vodafone
Yoigo
Másmóvil
Movistar
Simyo

Sweden Telia
Tele2
Telenor
Switzerland⁴ Swisscom
Salt
Sunrise
UK

O2
EE5
Giffgaff (except Xplora 3S & GO)
Vodafone (except Xplora 3S & GO)

USA

T-Mobile US
Xplora Connect

² Make sure that your eSIM provider can deactivate the PIN code.

³ The 3G network has been switched off in Germany. This means that all the 3G devices: Xplora 1 and Xplora Care, will no longer work properly. We recommend buying our most recent models: XGO3 and X6Play. They all connect to the 4G network offering therefore much better connectivity.

⁴ Switzerland has partly switched off the 2G network. We only recommend our 4G watches: XGO3 and X6Play. The other watches might not work properly.

5The 3G network is gradually being switched off by EE during 2023 and will be shut down entirely in 2024. This may have an impact on the network connection quality of some of our watches in some locations. 

Note that not all providers operate 2G or 3G-networks. Before you purchase a SIM-card from one of the compatible providers, make sure that they provide the necessary network. X1 and XCare only use 3G, while X3S and XGO only use 2G network.

Like all smartphones, Xplora works on its own and therefore needs a separate SIM-card with an individual number (note: so-called twin SIMs / multi-SIMs can't be used).