If you made a mistake while activating the watch or would like to use another SIM-card, you as a guardian can easily change the watch’s phone number in your app: scroll down until you see the option “Change SIM-card” and enter the new phone number.
Don't forget to choose the correct country code followed by the actual phone number (without a leading 0).
Should you have any problems, do not hesitate to contact us at support.uk@xplora.com / support.ie@xplora.com
Articles in this section
- Troubleshooting connectivity issues with your watch
- What is the difference between the XGO2 and the X5 Play?
- I am the guardian and I have changed my phone number
- How do I change my watch's phone number?
- Can two watches chat between each other?
- Can the watch send messages?
- How small can a safe zone be?
- How can I transfer Xplora coins?
- Can I download apps and games on the watch?
- Can I access the watch remotely to listen or see my child's surroundings?