How can I renew the prepaid contract? How can I renew the prepaid contract?

How can I renew the prepaid contract?

Upfront payments renew automatically on a monthly basis after your initial period ends. This way, you can continue enjoying the service without interruptions and without committing to a new contract.

You can renew your subscription with another upfront payment using the renewal link sent to you via SMS. Contact our Customer Support for assistance if your link has expired or you didn’t receive it.

If you decide to upgrade your subscription to another long-term option, the changes will take effect starting with your next billing cycle. Any monthly invoices sent before this date will still need to be paid.

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