Our Customer Support team will assist you with any changes to your billing information. Please reach out to our customer support and include the following information about the subscription:
- The subscription phone number or ICC number.
If you set up a debit mandate with your bank account details and received a new payment card, there’s no immediate action required. Your subscription payments will continue to be processed through your bank account, as the payments are linked to your bank, not your card.
Kindly note: Changes can only be requested by the legal owner of the subscription. To verify ownership, please contact us using the email address linked to the subscription or provide the subscription confirmation.
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We use contact forms instead of a direct email address to ensure we get all the details we need to help you quickly and efficiently. You'll receive our responses by email. |