If you entered an incorrect phone number while activating the watch or would like to use another SIM-card, you as a guardian can easily change the watch’s phone number in your app: scroll down until you see the option “Change SIM-card” and enter the new phone number.
Don't forget to choose the correct country code followed by the actual phone number (without a leading 0).
Should you have any problems, do not hesitate to contact us at https://support.xplora.com/hc/requests/new
Articles in this section
- Troubleshooting connectivity issues with your watch
- How do I change my watch's phone number?
- How is the position calculated?
- How does the school mode work?
- Can I access the watch remotely to listen or see my child's surroundings?
- How to delete my account data?
- The watch displays the incorrect date and time
- The battery of my watch doesn't last longer than one day
- How can I factory reset my watch?
- Can two watches chat between each other?