To ensure optimal performance of your watch and access the latest features, it's important to keep it up to date with the latest firmware. Here's a step-by-step guide to walk you through the update process:
1. Check battery and connection
- Ensure that your watch has at least 40% battery charge.
- Connect your watch to a stable Wi-Fi network. You can check this article for instructions.
2: Access Settings of your watch
- Navigate through the menu of the watch by swiping the screen to the left until you see the Settings icon. It appears as a gear icon. Tap on it.
3. Open Updates menu
- Scroll down the screen until you see the "Updates" button.
4. Search and Download Update
- Once you are in, the watch will automatically search for a new update:
- If an update is available, you'll see a "Update now" button prompting you to download a pending update. Tap this button to proceed, click on OK, and wait until the download is completed.
- If your watch is already running the latest firmware, you'll receive a notification stating "No new version found" along with the current firmware version.
5. Device restart
- After the installation is complete, your watch will restart.
6. Verify Update and repeat if necessary
- Go back to the "Software update" section to confirm the update status. If the watch detects a new update, repeat the process until your watch shows that it's running the latest firmware.
You can contact us through our contact form if you encounter any issues during the update process.